Policies & FAQ'S

Cancellation Policy:


Our time is valuable as well as yours and as a courtesy to Khora Beauty, should you need to cancel or reschedule your appointment, please do so a minimum of 48 hours before your allotted appointment time. A deposit is required to book all appointments and is non-refundable. Deposits are non refundable regardless of cancelling or rescheduling. Please choose a date and time that works best for you. A NO-SHOW is considered as either not showing up for the appointment at all, or contact AFTER appointment start time. If you reschedule your appointment at least 48 hours before, the deposit will move with your appointment. Less than 48 hours will result in a forfeited deposit and you will need to schedule with a new deposit.


How to cancel/reschedule:


We send out a confirmation text and email 72 hours before the scheduled appointment. There is an extra 24 hours given to cancel or reschedule before the cancellation policy is in effect. You can reschedule through the confirmation text or email sent out up to 48 hours before your appointment. To cancel an appointment, please see below for contact options.


Call 610 865 7755

Email khorabeauty.info@gmail.com


Fill Policy:


In order for your appointment to be a fill, you must have at least 40% of the original set left. If there is at least 40% left, it will be treated as a fill. Anything less than that will result in a full set, and a full set price. We schedule out the correct times for each service; if less than 40% is there, you may have to reschedule for a full set.


Tardy Policy:

We have a strict 10 minute late policy for services. If arrived after 10 minutes we do have the right to reschedule your appointment and charge as a no show. If we can, we will still take you but it cannot be guaranteed.

For wax services, it is a 5 minute late policy. If arrived after 5 minutes we do have the right to reschedule your appointment and charge as a no show.


Other Policies:


  • Reschedule if you are sick.


  • Children under the age of 12 are not allowed. If a child is brought to the appointment we may ask you to reschedule.


  • Khora Beauty has the right to close the day off due to severe or inclement weather. The safety of our team and clients come first.


  • Due to being a service, refunds are not available. If there is an issue with a service done, you have 48 hours to call or email and let us know and we will figure out the best solution for you.


  • We require a card on file for all rebooking. If the cancellation policy is broken, this will result in a cancellation charge of 50% of the scheduled service.


FAQ’S


Permanent Makeup:


We have decided to split Khora Beauty and permanent cosmetics apart and create Lux Skin Permanent Cosmetics in 2019! We do not book permanent cosmetics through Khora Beauty as they are two completely separate businesses now. All information and booking can now be found on www.luxskincosmetics.com


Lash Services:


Extensions:

Extensions are an amazing way to even further enhance your natural beauty. Classic lashes give a more natural look where one synthetic mink extension is placed on one individual natural lash. Classic lashes are amazing for adding more length than volume and are a great start to the extension world. Volume lashes are 2-5 thinner, more lightweight synthetic mink extensions created into a fan placed on one natural lash. Volume lashes are amazing for adding denseness and being more full rather than length. This option is great for people with weaker lashes or someone who just wants more fluff. Hybrid lashes are a 50/50 mixture between classic and volume lashes. Half of your natural lashes will have volume fans and half will have one classic extension.


Lash Lift & Tint:


Lash Lifting and tinting is a great alternative to extensions. Lifting is a low maintenance service that gives a natural curl to the lashes that last 6 weeks. A Lash Tint is a vegetable based dye that tints the lashes to a beautiful black color. These options are great for someone who wants something very natural or no upkeep from the extensions. You can pair these services together or do just the lift or just the tint.

Please come to the appointment with no eye makeup on


Be aware to laying down for 1-3 hours depending on the service that is chosen